Data Integration

Overview

Data integration is the foundation of any effective RAG system. When your AI agents can't access accurate, up-to-date information from your knowledge sources, every downstream process suffers. This section addresses common challenges in connecting, syncing, and maintaining data flows from various platforms into your knowledge base.

Why Data Integration Matters

Poor data integration leads to:

• Stale or missing information that causes agents to provide outdated answers

• Incomplete knowledge bases that result in "I don't know" responses

• Sync failures that create gaps in your documentation coverage

• Authentication issues that block access to critical business data

• Rate limiting problems that slow down or halt data ingestion

Even a small integration issue can cascade into major accuracy problems. An agent is only as good as the data it can access.

Common Integration Challenges

Connection & Authentication

• OAuth token expiration and refresh failures

• API credential management

• Permission and access scope issues

Sync & Performance

• Incremental sync not detecting changes

• Rate limit exhaustion during bulk imports

• Webhook delivery failures

• Multi-source sync conflicts

Data Quality

• Stale data persisting after source deletion

• Inconsistent formatting across sources

• Character encoding issues

Solutions in This Section

Browse these guides to resolve specific data integration issues:

• Confluence Sync Failing

• Google Drive Connection Issues

• Zendesk Integration Errors

• Website Scraping Problems

• Slack Sync Issues

• CSV Upload Failures

• Incremental Sync Not Working

• Webhook Delivery Failures

• OAuth Token Refresh Issues

• API Rate Limit Exhaustion

• Stale Data After Deletion

• Multi-Source Sync Conflicts

Best Practices

1. Monitor sync health regularly - Set up alerts for failed syncs

2. Implement incremental updates - Don't re-index everything on every sync

3. Handle rate limits gracefully - Use exponential backoff and respect API limits

4. Validate data post-ingestion - Ensure data quality after import

5. Document source configurations - Make integration setups reproducible

6. Test with production-like data - Catch edge cases early

Impact on Your RAG Pipeline

Data integration issues affect every stage of your RAG system:

Stage	Impact
Ingestion	Missing or delayed data updates
Chunking	Inconsistent formatting breaks parsing
Embeddings	Incomplete knowledge base leads to poor retrieval
Retrieval	Users get outdated or missing information
Generation	Agents hallucinate to fill knowledge gaps

Bottom line: Fix data integration first. Everything else depends on it.