# References Quick reference materials, definitions, and supplementary documentation to support your work with the platform. ## Overview The References section provides essential reference materials that complement the main documentation. Whether you need to look up a technical term, check the latest updates, troubleshoot an issue, or find answers to common questions, this section has you covered. ## Available References ### [Glossary](/product/reference/glossary.md) Comprehensive definitions of terms, concepts, and technical vocabulary used throughout the platform. **What You'll Find:** * AI and RAG terminology * Platform-specific concepts * Industry standard definitions * Acronyms and abbreviations * Cross-references to related topics **Use Cases:** * Understanding documentation and UI terminology * Learning about AI concepts * Clarifying technical discussions * Onboarding new team members *** ### [Changelog](/product/reference/changelog.md) Track platform updates, new features, improvements, and bug fixes across all releases. **What You'll Find:** * Latest features and enhancements * Breaking changes and migrations * Bug fixes and performance improvements * API version updates * Security patches **Use Cases:** * Stay informed about new capabilities * Plan for upcoming changes * Understand version differences * Troubleshoot after updates *** ### [FAQ](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/faq.md) Answers to frequently asked questions about the platform, features, and common use cases. **What You'll Find:** * Getting started questions * Account and billing inquiries * Feature-specific questions * Integration and setup guidance * Best practices and recommendations **Use Cases:** * Quick answers to common questions * Self-service problem solving * Understanding platform capabilities * Pre-sales and evaluation questions *** ### [Troubleshooting](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/troubleshooting.md) Common issues and their solutions to help you quickly resolve problems. **What You'll Find:** * Authentication and access issues * Data integration problems * Performance and latency issues * API and webhook errors * Configuration and setup problems **Use Cases:** * Resolve issues independently * Diagnose system problems * Find quick fixes for common errors * Reduce support ticket volume *** ## Quick Links ### By Use Case **Learning the Platform:** * Start with [Glossary](/product/reference/glossary.md) for terminology * Review [FAQ](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/faq.md) for common questions * Check [Platform Overview](/getting-started/overview.md) for architecture **Troubleshooting Issues:** * Check [Troubleshooting](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/troubleshooting.md) for quick fixes * Review [FAQ](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/faq.md) for known issues * Explore [Solutions](/rag-scenarios-and-solutions/data-integration.md) for detailed scenarios **Staying Updated:** * Review [Changelog](/product/reference/changelog.md) regularly * Check [What's New](/product/reference.md) in the platform * Subscribe to release notifications **Getting Support:** * Search [FAQ](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/faq.md) first * Try [Troubleshooting](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/troubleshooting.md) guides * Review relevant documentation sections * Contact support if needed ## Using These References ### Search First Most questions can be answered quickly by searching: * Use your browser's search (Cmd/Ctrl+F) within pages * Check the [Glossary](/product/reference/glossary.md) for unfamiliar terms * Browse the [FAQ](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/faq.md) by category * Review [Troubleshooting](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/troubleshooting.md) by symptom ### Cross-Reference These references link to detailed documentation: * Terms in the glossary link to full guides * FAQ answers point to relevant sections * Troubleshooting guides reference configuration docs * Changelog entries link to feature documentation ### Contribute Help improve these references: * Suggest missing terms for the glossary * Request FAQ additions for common questions * Report unclear troubleshooting steps * Provide feedback on documentation gaps ## Related Resources ### Documentation Sections * [**Getting Started**](/getting-started/overview.md) - New user guides and tutorials * [**Administration**](/product/administration.md) - Platform management and settings * [**Security**](/product/security.md) - Security and compliance information * [**Developer API**](/product/developer-api.md) - API reference and integration guides ### Support Resources * **Knowledge Base** - Searchable help articles * **Community Forum** - Ask questions and share knowledge * **Support Portal** - Submit tickets and track requests * **Documentation Search** - Find information across all docs ### Learning Resources * **Video Tutorials** - Visual walkthroughs of key features * **Webinars** - Live training sessions * **Best Practices Guides** - Learn from experts * **Use Case Examples** - Real-world implementations ## Keeping Current ### Subscribe to Updates Stay informed about changes: * **Release Notes** - Major feature announcements * **Changelog Email** - Automated update notifications * **API Updates** - Developer-focused changes * **Security Bulletins** - Critical security information ### Regular Reviews Periodically review: * [Changelog](/product/reference/changelog.md) - Check monthly for updates * [FAQ](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/faq.md) - New questions added regularly * [Troubleshooting](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/troubleshooting.md) - Updated with new solutions * [Glossary](/product/reference/glossary.md) - New terms as features launch ## Next Steps Choose the reference material you need: 1. [**Glossary**](/product/reference/glossary.md) - Look up terms and definitions 2. [**Changelog**](/product/reference/changelog.md) - See what's new and changed 3. [**FAQ**](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/faq.md) - Find answers to common questions 4. [**Troubleshooting**](https://github.com/thrivapp/twig-help-docs/blob/staging/reference/troubleshooting.md) - Resolve issues and errors For comprehensive guides, return to the main [documentation](/readme.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.twig.so/product/reference.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.